You'll find your payment reference on the back of your paper bill. Or if you've signed up for eBilling you'll find it on the email alert.
You'll find your area reference in the top right hand corner of your paper bill. Or if you've signed up for eBilling, you'll find it on the email alert and your online eBill. It's a 2-digit number.
We'll only use this to send you confirmation of your payment.